SECURITY WITH SENSE - BẢO VỆ BẰNG TRI THỨC
About
Seazen history
Bao ve bang tri thuc | Seazen Security was officially founded in 2007 by a young intellectual having joined the army and a Senior Lieutenant Colonel. The initial thoughts of Seazen Security’s founder members are simply to gather former army comrades to support them a suitable job and stable income.

In the first two years of establishement, like many of other Security companies, we confronted numerous difficulties in the economic battle, but with the soldiers' strong will, reputation and clear conscience, we step - by - step has fostered customers and partners' belief.

When the job turns into a lifelong career, our cherished ambition is to promote our business as well as to push the face of security service into the high level, the level of Knowledge security, worthy of its true role and position in the national economy.

Knowledge is Strength and foundation of every success at any time. The Laurel wreath symbolizing for Knowledge and Glory was choosen as the brand image "
Seazen Security - Security with Knowledge" in 2011. 

Since then, an emerging definition has been to satisfy and orient towards security service market demands in a new era. This requires security service and the bodyguards to provide customers not only with safe security but professional images as well.

With a 10 - year - period of grown-up and development, Seazen has possessed over 100 loyal clients and 1000 skilled staff, most of whom are demobilized soldiers, working in around 10 provinces nationwide. The trademark has been awarded with nearly 30 different prizes. 

That is a real proof for the one soldiers' story making difference withKnowledge in the economic battle.
 
Values
The core value of Security with Sense

Since the first established days, we appreciate the value of Knowledge. Therefore, our security guards are equipped well with the baggage of Knowledge needed for a new civilized generation besides professional training.

We have a strong belief that Integrity - Loyalty - Safety are that the values contribute as our precious compass to future progress.

We respect the spirit of Integrity requiring the consistency in our thoughts, words and actions. The goals set out in the first three years such as building an efficient force, improving the quality of infrastructure, standardizing the management process, designing the brand identity etc. were all accomplished on schedule. 

We persistently believe in Loyalty in order to build long lasting relationships with our employees, customers and partners. This value motivates us to keep the brand promises through commitments in continuously improving the people, process, services and financial competence from 2008 till now.  

We understand the importance of Safety and preserve it as our lifetime mission. With the core services of delivering “security solutions” and “fixed objective protection”, we are proud to contribute for the safety in business operations of many multinational corporations such as Ajinomoto, Nestle, Pepsico Food, Suntory Pepsico, Volcafe, Samil Vina, Toyota, Redbull, Dong Bang, SanMiguel, HKTC, etc. 

 The year 2011 marks a significant transformation of the company with a decision on changing the brandname into Seazen Security matching our vision for new strategy. We shall continue our goals and be ready for challenges. Because we believe it’s Knowledgethat makes changes the image of the security industry.
SeaZen culture
Be proud to shape organizational culture typical for the Seazen culture and identity. Such identity has been constructed by the staff with creativity, politeness, faith, enthusiasm and discipline on the spirit of lighting the future by the torch of Knowledge together.  

Seazen Security built and succeeded with Knowledge, Experience and Ambition is proud to become a pioneer in the field of building up a Security with Sense in Vietnam.

The meaning of Seazen:
Sea is the acronym of Saigon East Asia (Sài Gòn Đông Á)
Zen means Knowledge, Innovation, and Trailblazer.

4 parts of the circle are inspired by the Laurel Wreath, the symbol of Knowledge. The pieces are glued in a totally unique way forming a motioning circle. On the behalf of security services, a shield is neatly presented for firm and belief.

Brand Identity of organizational culture: "Security with Sense - Bảo Vệ Bằng Tri Thức"

Core Value of organizational culture: Knowledge- Integrity –Loyalty – Safety

Characterisics of organizational culture: Polite – Faithful – Whole hearted – Disciplined,

Promise making organizational culture: Providing our customers with Safe security and Professional images.

Vision making organizational culture: Striving to be the best security service provider in staff quality and in the value of service in Vietnam in 2020
 
The Staff
Experiencing the journey nearly 10 years of growth and development, in addition to the success and the value achieved, Seazen Security also have on hand an extremely valuable asset, which is a staff of knowledgeable, dedicated and experienced, faithful to the purposes and interests of the company from its inception to the present. This staff has played an extremely important role in the success of Seazen Security on aspects of quality safety services, professional image to customers ...
      
Seazen Security policies offer the training to bring the knowledge, skills and values ​​to create a knowledge-based workforce and professional, courteous, dedicated and disciplined, always put customer benefits on top. It is also a key factor to build up a strong corporate culture of Seazen Security.
 
These achievements today are the fruits of all members Seazen Security. In a not too distant future promises Seazen Security will add new steps to the changes, constantly innovative and highly qualified staff always improve ourselves in each proposed activity, always towards a purpose General: "Become a company that provides security services No. 1 in quality personnel and services worth Southeast of 2020"
Vision
Our vision
 
Striving to be the best Security service provider in both staff quality and service value in the Southeast of Vietnam in 2020.
  
We are making all efforts every day to perfect the quality service in order to provide not only a good quality but an excellent service.
Mission
Seazen Security Company is born to serve and to keep the customers' residence and office safe with our Knowledge staff.
Difference
We believe that protecting not just the power that should have the knowledge, because we are a team to be led by the country's young knowledge.
 
Each company has its own guideline, orientation for developing to ensure their future success.
 
In the global economic era, the competitiveness is extremely challenging. Successful companies are those which make the difference with their competitors.
 
That marks the dramatic turning point in business for the popularizing and popularized trademarks. To deliver service quality and highest benefits to customers, Seazen has currently run on the 8 basicdifferences as follows:
 
Firstly, the difference is from the staff.
Be proud and honourable when we have a young staff who are enthusiactic, active and have passion for self-improvement. Besides, we also have long-time manager staff; therefore, we are confident to provide the customers with professional security services.
 
Secondly, the difference is from the professional ethics.
Seazen Security staff has good organizational behaviour and iron discipline and is able to work in group or work independently. Securing internal information and respecting customers’ common place.
 
Thirdly, the recruitment and training. 
All staff is mainly selected from army in a no criminal cirricular vitae training basic professional and communicative skill standards before work. 
 
The fourth is customer care. 
Any queries, comments or requests from customers are recorded/ reviewed handling soon to ensure the benefits of both sides, customers and Seazen. There is no delay in customers’ care responsibilities.
 
The fifth is the inclusive price. 
The price is an all-in price with no extras to pay. 
 
Sixthly, the staff is always stable. 
Seazen is one of the rare security companies having union trade, which is to affirm the labour’s rights and to assure them stable job. 
 
Seventhly, management process makes ourdifference. 
There have not been many security companies applying management system (ISO 9001: 2008) and KPI (Key Performance Indicator) into daily processes like Seazen Security. Seazen Security is checked and controlled by the best quality control organizations in Vietnam every year.
 
The 8th difference is the customers’ benefits.
We have bought the Bao Viet Insurance – Ho Chi Minh City Company  the professional liability insurance and civil liability worthy of VND 3.000.000.000 (VND 3 billion) to guarantee customers’ benefits. In case there is any dispute or in case of breach the law made by Seazen staff, the matter will be joined of the Third Party (The Insurer).
Commitment
We are working hard every day to honour our promise “ Providing customers with safe security services and professional images”. To turn the promises into actions, we have given commitments on staff, infrastructure, quality policy and customer care. Each commitment is treated as both our inspiration and our challenges to the future success.

The staff:
The real success is created by people, and professional service requires professional people. Our development is always aligned with recruitment and training; therefore, each employee is an expert in their work, responding to different requirements of educational levels, certificate and professional skills.

Infrastructure:
Each employee is fully armed with equipments and facilitates for serving at the objectives. Because the costume can not make the superhero, so we always spend a certain amount of time for training the employees about the function of each equipment and scopes of using to handle emergency situations. 

Quality Policy:
With the motto “ Quality is the cornerstone for development”, we have soon applied the standard quality management system (ISO 9001 : 2008) and KPI ( Key Performance Indicator ) into daily process. On that basic, we regularly review and evaluate the management competency and quality policy for sustainable operations in the long term.

Customer service
We carefully listen to customer opinions for enhancing the service quality matching actual demands and issues. Our Board of Directors arrange the time to meet up with customers periodically for solving tough situations, consulting security solutions, preserving internal discipline, and training fire prevention,….
Policy
Customer care
At Seazen Security we always think of clients' advantages first and give prominence to training policies to bring knowledge, skills, and values, which is to create a staff skilled, professional, elegant, wholehearted and harshly disciplinary. These are the main factors to build our long lasting corporate culture. 

Grasp the psychological and wants of the customer is always the most important element in any strategy for customer care. Understanding that we always listen to and absorb the opinions and assessments of the customer to ever-improving quality of service.
 
Every month we are collecting comments assess the quality of customer service to timely and thoroughly remedied the points that customers are not satisfied. Each feedback are valuable contribution to service improvements and finishing Seazen.
 
On the other hand the Board of Directors are directly taking the time to meet and answer questions, handle the situation and free advice to customers about security solutions, maintaining order and internal discipline, training fire prevention and fighting ... is a long-term task and often. So we are committed to security Seazen always listen, absorb and gradually improved to be able to best meet the expectations and requirements of customers.
Trainning
At Seazen, we always think of clients' advantages first and give prominence to training policies to bring Knowledge, skills, and values, which is to create a staff skilled, professional, elegant, wholehearted and harshly disciplinary. These are the main factors to build our long lasting corporate culture.

Seazen security identified internal training is critical and key to the development of enterprises. This also contributes to the cultural, corporate rebranding.
Internal Development
After 10 years of active and non-stop development, now have their own security Seazen a workforce, strong management team, experienced, devoted to the work. always with strong suphat corporate development, attaches great importance to customer interests first.

Internal solidarity plus young team full of enthusiasm for the job has created a strong organization. Seazen human security is always considered valuable assets, we are creating good conditions for employees to fulfill their capabilities. Therefore, from the several dozen employees in its early days, now this figure has grown the organization to more than 1000 employees working in all provinces across the country.
Infrastructure
Seazen equipped security equipment, facilities and skills handy guide for staff operations. Along with managing director satluc system of protection is operated in a professional manner. We are confident to bring customers a best security service.
The staff
The real success is created by people, and professional service requires professional people. Our development is always aligned with recruitment and training; therefore, each employee is an expert in their work, responding to different requirements of educational level, certificates, knowlegde and professional skills.
Internal Policy
Seazen Security cares about the lives of employees across the company, we look forward to contributing to the lives of employees stable, reassuring thought to be able to work long-term dedication and companies. With a total number of up to 1,000 military personnel is testament to that, the workers, who quit in recent times always low.

WAGE POLICY, BONUS:

- Security Seazen ensure competitive income and adequate staff or units than the same industry, the same area each time.
- Salary income including basic salary and allowances commensurate with the effort, responsibility, labor efficiency as position allowances, gas money, inn ...
- After three months of working at the company, the employee shall be considered a raise according to company regulations.
- The collective and individual outstanding achievement will be honored and rewarded worthy, timely, open and fair.
- Bonus Mode periodically between last year and depending on the results of operations.
- Mode unexpected reward individuals and collective achievement.
 
WELFARE TREATMENT REGIME:
 
- Supports additional entitlement cases social insurance, medical insurance and unemployment insurance, accident insurance.
- Equipped with uniforms and workwear according to the type of business customer.
- Take care of the material life and spiritual (wedding gifts, grants trouble, sickness, wedding and funeral, mourning, scholarships, International Children's Day, International Women 8-3 ...).
- Preferential rights to purchase shares as prescribed.

RECRUITMENT POLICY:
 
- Uniformly throughout the company including the main office and branches.
- Recruitment regularly, irrespective of sex, race, religion ....
- Preferred experience in security protection industry.
- Priority is given to applicants dynamic, enthusiastic and enthusiasm.
- Seazen commission for introducing qualified candidates to apply on company recruitment.
- Candidates entering free work uniforms and accessories.
- Get free training, career development opportunities high.

OTHER POLICIES:
 
- Seazen Securiry buy life insurance for employee contributions from 05 years or more.
- Mode visited sickness, maternity, labor accidents and occupational diseases.
- Mode seniority allowances according to the working time.
- Mode allows year, allowing seniority.
- Mode du service to visit and participate in other union activities.
- Mode of uniforms, accessories company free under 06 and 12 months duration.
FAQ
Trách nhiệm bồi thường và nguyên...
Ông Đỗ Văn Toàn – CEO | Seazen Security - Bảo vệ bằng tri thức | trả lời:
 
Khi xảy ra thiệt hại về con người hoặc tài sản nếu nguyên nhân xuất phát từ sự thiếu trách nhiệm hay do sự lơ đễnh để xảy ra thiệt hại. Kể cả do các hành động phạm tội của nhân viên bảo vệ như trộm cắp tài sản, thông đồng trộm cắp tài sản thì Công ty Seazen Security phải chịu trách nhiệm bồi thường toàn bộ thiệt hại cho khách hàng.
Phương thức xác định trách nhiệm bồi thường| đối với những tài sản có bàn giao trực tiếp cho bảo vệ hoặc hai bên đã cùng nhau xác định nguyên nhân là do hành động có lỗi của bảo vệ gây ra thì Seazen Security bồi thường cho khách hàng toàn bộ giá trị thiệt hại tại thời điểm thiệt hại xảy ra trong vòng 15 ngày, kể từ ngày nhận được hóa đơn chứng từ hợp lệ chứng minh giá trị thiệt hại do khách hàng cung cấp. Đối với tài sản không được bàn giao, thiệt hại chưa xác định được nguyên nhân, thì Công ty khách hàng phải tiến hành mời cơ quan điều tra công an cấp quận/huyện tiến hành điều tra, khi có kết luận của cơ quan điều tra xác định thiệt hại xảy ra là do lỗi của bảo vệ, thì Seazen Security bồi sẽ bồi thường giá trị thiệt hại cho khách hàng trong vòng 15 ngày.
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